Mom & Sons Hauling
Effective Date: July 20th, 2026
At Mom & Sons Hauling, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, protect, and handle your information when you request estimates, schedule services, rent equipment, make payments, communicate with us, or otherwise do business with us.
By using our services, you acknowledge and agree to the practices described in this Privacy Policy.
- Information We Collect
When you do business with Mom & Sons Hauling, we collect information necessary to provide services, communicate with you, process transactions, and maintain accurate business records.
Contact Information
We may collect:
Full name
Business name (if applicable)
Mailing address
Service address
Billing address
Email address
Phone number(s)
Service Information
We may collect:
Dumpster rental details
Hauling service requests
Delivery and pickup information
Property access instructions
Scheduling preferences
Photos or descriptions of dumpsters and materials requiring removal
Service history
Notes related to your account or project
Payment & Billing Information
We may collect:
Payment method information
Billing details
Invoice information
Transaction history
Account balance information
Payment processing may be handled by third-party payment providers. Mom & Sons Hauling does not store complete credit card numbers or sensitive payment information.
Communication Information
We may collect information provided when you:
Call our office
Send text messages
Email us
Submit website forms
Request an estimate
Communicate through customer portals or scheduling systems
2. How We Use Your Information
Mom & Sons Hauling uses customer information for legitimate business purposes, including:
Providing hauling and dumpster rental services
Scheduling deliveries, pickups, exchanges, and relocations
Preparing estimates, invoices, and receipts
Processing payments
Sending service-related notifications
Communicating appointment updates
Responding to questions and requests
Improving our services and customer experience
Maintaining accurate business records
Managing customer accounts
Resolving disputes
Meeting legal and regulatory obligations
3. Text Messaging (SMS) Communications
By providing your phone number and requesting services from Mom & Sons Hauling, you consent to receive text messages related to your account, service appointments, and transactions.
Text messages may include:
Appointment confirmations
Dumpster delivery notifications
Pickup reminders
Rental extension reminders
Estimate notifications
Invoice notifications
Payment confirmations
Account updates
Message frequency may vary depending on your services and interactions with us.
SMS Terms & Conditions
Message and data rates may apply depending on your mobile carrier.
You may opt out of non-essential text messages at any time by replying STOP.
After opting out, you may receive one final confirmation message.
Reply HELP for assistance or contact Mom & Sons Hauling directly.
Opting out of text messages may prevent you from receiving certain service notifications.
SMS Consent Checkbox
☐ I agree to receive text messages from Mom & Sons Hauling regarding my services, including scheduling updates, delivery notifications, pickup reminders, estimates, invoices, and account notifications. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance.
Mom & Sons Hauling does not sell, rent, or share your phone number or SMS consent information with third parties for marketing purposes.
- Information Sharing
Mom & Sons Hauling does not sell, rent, or trade customer personal information.
We may share information only when necessary to operate our business, including:
Service Providers
We may share information with trusted companies that assist with:
Payment processing
Scheduling and dispatch software
Customer communication systems
Website hosting
Accounting services
Business operations
These providers are only authorized to use customer information as necessary to provide services to Mom & Sons Hauling.
Legal Requirements
We may disclose information when required to:
Comply with applicable laws
Respond to legal requests
Protect our rights or property
Address safety concerns or fraud
Business Transfers
If Mom & Sons Hauling is involved in a merger, acquisition, sale, or transfer of business assets, customer information may be transferred as part of that transaction.
- How We Protect Your Information
We take reasonable steps to protect customer information from unauthorized access, misuse, disclosure, or loss.
Security measures may include:
Limited access to customer information
Secure business systems
Password protection
Use of reputable service providers
While we take reasonable precautions, no method of electronic storage or transmission can be guaranteed to be completely secure.
- Customer Responsibilities
Customers are responsible for providing accurate and complete information, including:
Correct contact information
Accurate service and billing addresses
Proper delivery instructions
Accurate descriptions of materials requiring removal
Providing inaccurate information may affect our ability to complete services safely and efficiently.
- Cookies and Website Information
If you visit our website, we may collect basic information to help improve website performance and customer experience, including:
Browser type
Device information
Pages visited
Website usage information
This information may be collected through cookies or similar website technologies.
- Customer Information Retention
Mom & Sons Hauling retains customer information only as long as necessary to:
Provide requested services
Maintain invoices and business records
Process payments
Resolve disputes
Comply with legal, tax, and accounting requirements
Enforce agreements and protect our business interests
When information is no longer needed, it may be securely deleted, destroyed, or anonymized in accordance with our business practices and applicable requirements.
- Your Privacy Rights
Depending on applicable laws, you may have the right to:
Request access to personal information we maintain
Request corrections to inaccurate information
Request deletion of certain information
Opt out of certain communications
To submit a privacy request, please contact us using the information below.
- Changes to This Privacy Policy
Mom & Sons Hauling may update this Privacy Policy from time to time. Any changes will be posted with an updated effective date.
- Contact Information
Mom & Sons Hauling
Phone: 813-553-1375
Email: Momandsonshaulingllc@gmail.com
Website: Momandsonshauling.com
Customer Acknowledgment
By using Mom & Sons Hauling services, providing your information, or signing a service agreement, you acknowledge that you have read and understand this Privacy Policy and consent to the collection and use of your information as described above.
☐ I agree