Terms and Conditions
Effective Date: September 2, 2026
Welcome to Mom & Sons Hauling (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of www.momandsonshauling.com (the “Website”) and any hauling, junk removal, cleanout, debris removal, or related services provided by Mom & Sons Hauling.
By accessing or using this Website, requesting an estimate, scheduling services, or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
If you do not agree with these Terms, please do not use this Website or our services.
1. Services
Mom & Sons Hauling provides hauling and related services, which may include, but are not limited to:
Junk and unwanted-item removal
Residential and commercial cleanouts
Furniture removal
Appliance removal
Yard debris and storm debris removal
Construction and renovation debris removal
Property cleanouts
Light demolition and related hauling services
Other services described or agreed upon between the Company and customer
The specific services provided will depend on the scope of work agreed upon with the customer.
We reserve the right to decline any job or material that we determine is unsafe, prohibited, inaccessible, outside our service capabilities, or otherwise unsuitable for transportation or disposal.
2. Estimates and Pricing
Quotes and estimates may be provided based on information supplied by the customer, photographs, videos, measurements, descriptions, or an on-site assessment.
Unless expressly stated otherwise, an estimate is not a guaranteed final price.
The final price may change if:
The quantity or volume of materials differs from what was originally described;
Additional items are added;
Items are located in areas that require additional labor;
Access conditions are different from those represented by the customer;
Additional labor, equipment, transportation, disposal, or special handling is required; or
The scope of work changes after the estimate is provided.
Where reasonably possible, the Company will communicate any material price change before performing additional work.
3. Scheduling and Appointments
Customers are responsible for providing accurate contact information and ensuring that the property and materials are accessible at the scheduled appointment time.
Customers should ensure that:
Items to be removed are clearly identified;
The Company has reasonable access to the items;
Gates, doors, and other access points are unlocked or otherwise accessible;
Vehicles and other obstructions are moved when necessary; and
Pets and other animals are safely secured.
If our crew is unable to access the property or items because of conditions outside the Company’s control, additional fees may apply or the appointment may need to be rescheduled.
4. Customer Responsibility for Property and Items
The customer represents that they have the legal right and authority to request removal of the items presented to the Company.
Customers are responsible for removing or identifying any items that they do not want removed before our crew begins work.
Once an item has been loaded onto our vehicle or otherwise removed from the property, it may be considered abandoned and may not be recoverable.
Customers should remove personal documents, money, jewelry, electronics containing personal information, photographs, medication, firearms, valuables, and other irreplaceable or sensitive items before our crew begins work.
The Company is not responsible for items accidentally removed when the customer failed to clearly identify or separate property that was not intended for removal.
5. Prohibited and Hazardous Materials
For safety and legal reasons, Mom & Sons Hauling may refuse to transport or dispose of certain materials.
Unless specifically agreed to in writing and legally permitted, prohibited materials may include:
Hazardous chemicals
Flammable liquids or materials
Explosives
Ammunition
Illegal substances
Biohazardous materials
Medical waste
Asbestos or suspected asbestos-containing materials
Certain paints, solvents, and chemicals
Propane or other pressurized gas containers
Radioactive materials
Certain pesticides or toxic substances
Sewage or human waste
Other materials prohibited by applicable law or disposal facilities
Customers must disclose any potentially hazardous materials before service begins.
If prohibited or hazardous materials are discovered, the Company may refuse removal and may charge for reasonable labor, travel, handling, or other costs already incurred.
6. Appliances and Special Items
Certain appliances, equipment, electronics, tires, mattresses, refrigerators, freezers, air-conditioning equipment, and other specialty items may require special handling or disposal.
Additional fees may apply depending on the item, location, condition, disposal requirements, or applicable environmental regulations.
Customers are responsible for disconnecting utilities and preparing items for removal unless the Company has expressly agreed to perform such work.
7. Property Access and Conditions
Customers must provide safe and reasonable access to the areas where services are to be performed.
The Company may decline or stop work if conditions are considered unsafe, including but not limited to:
Dangerous structural conditions
Excessive pests or animals
Standing water
Unsafe electrical conditions
Hazardous substances
Severe weather
Unstable piles or structures
Unsafe stairs, roofs, floors, or access points
Other conditions that could reasonably endanger customers, employees, contractors, or equipment
The Company will not be responsible for delays or inability to complete services caused by unsafe or inaccessible conditions.
8. Damage to Property
Mom & Sons Hauling will exercise reasonable care while performing services.
However, the customer acknowledges that removing heavy, bulky, damaged, tightly packed, or unusually positioned items can involve incidental risks to walls, floors, doors, landscaping, driveways, fences, or other property.
Customers should identify fragile surfaces, structures, landscaping, or other areas requiring special care before work begins.
The Company is not responsible for pre-existing damage, concealed defects, ordinary wear associated with removal, or damage resulting from conditions that were not reasonably apparent before work began.
Nothing in these Terms is intended to exclude liability that cannot legally be excluded under applicable law.
9. Cancellations and Rescheduling
Customers should provide reasonable notice if they need to cancel or reschedule an appointment.
The Company reserves the right to charge a cancellation, trip, or scheduling fee when applicable, particularly when a crew has already been dispatched or significant preparation has occurred.
Any cancellation fees will be communicated to the customer when applicable.
10. Payment
Payment is due according to the terms provided at the time services are scheduled or completed.
We may accept payment methods made available by the Company, which may include credit cards, debit cards, cash, checks, electronic payments, or other approved payment methods.
The customer agrees to provide accurate billing information and authorizes the Company to charge the applicable amount for services provided.
Returned payments, chargebacks, or unpaid balances may result in additional reasonable fees to the extent permitted by law.
11. Disposal and Recycling
Items collected by Mom & Sons Hauling may be donated, recycled, repurposed, transferred, or disposed of at facilities selected by the Company based on applicable laws, regulations, facility requirements, availability, and the nature of the materials.
The Company does not guarantee that a particular item will be donated or recycled.
12. Abandoned Property
Items designated for removal become the responsibility of the Company once they have been accepted for removal and loaded for transportation, subject to applicable law.
Customers should not place valuables, important documents, personal information, or items they intend to keep among materials designated for removal.
13. Website Information
The information provided on this Website is intended for general informational purposes.
Although we make reasonable efforts to keep Website information accurate and current, we do not guarantee that all content is complete, accurate, current, or free of errors.
Services, pricing, availability, service areas, and other information may change without notice.
14. Website Use
You agree to use the Website only for lawful purposes.
You may not:
Use the Website in violation of applicable laws;
Attempt to gain unauthorized access to the Website or its systems;
Interfere with the operation or security of the Website;
Introduce malicious software or code;
Copy or reproduce Website content without authorization; or
Use the Website for fraudulent or misleading purposes.
We reserve the right to restrict or terminate access to the Website when reasonably necessary.
15. Intellectual Property
Unless otherwise stated, the Website and its contents—including logos, branding, text, graphics, photographs, images, videos, designs, and other materials—are owned by or licensed to Mom & Sons Hauling and are protected by applicable intellectual-property laws.
You may not reproduce, modify, distribute, publish, sell, or commercially exploit Website content without our prior written permission.
16. Customer Photos and Before-and-After Images
When permitted by the customer and applicable law, Mom & Sons Hauling may photograph or record completed work for documentation, quality-control, marketing, advertising, portfolio, or social-media purposes.
We will make reasonable efforts to avoid displaying personally identifying information unless authorized.
If you do not want photographs of your property or completed work used for marketing purposes, please notify us in writing.
17. Third-Party Websites and Services
The Website may contain links to third-party websites, payment processors, scheduling services, social-media platforms, or other services.
We do not control and are not responsible for the content, security, availability, policies, or practices of third-party websites or services.
Your use of third-party services may be subject to their own terms and privacy policies.
18. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis.
Mom & Sons Hauling does not guarantee that the Website will always be available, uninterrupted, secure, or error-free.
We make no warranties regarding information obtained through the Website beyond warranties that cannot legally be excluded.
19. Limitation of Liability
To the fullest extent permitted by applicable law, Mom & Sons Hauling and its owners, employees, contractors, and agents will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of the Website or services, except to the extent such liability cannot legally be excluded.
Nothing in these Terms limits liability for matters that applicable law prohibits us from limiting or excluding.
20. Indemnification
To the fullest extent permitted by law, you agree to indemnify and hold harmless Mom & Sons Hauling, its owners, employees, contractors, and agents from claims, damages, losses, liabilities, costs, and expenses arising from:
Your violation of these Terms;
Your lack of authority to request removal of property;
Your violation of applicable law;
Your misrepresentation of the materials or property involved in a job; or
Your negligent or intentional acts or omissions.
21. Privacy
Our collection and use of personal information submitted through the Website is governed by our Privacy Policy.
By using the Website, you acknowledge that you have had an opportunity to review the Privacy Policy.
22. Changes to These Terms
We may update or modify these Terms from time to time.
Updated Terms will be posted on this page with a revised effective date. Your continued use of the Website or our services after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by law.
23. Governing Law
These Terms will be governed by and interpreted in accordance with the laws of the State of Florida, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Any dispute that cannot be resolved informally will be handled in a court or other forum having appropriate jurisdiction under applicable law.
24. Severability
If any provision of these Terms is determined to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.
25. Entire Agreement
These Terms, together with any applicable service agreement, estimate, invoice, Privacy Policy, or other written agreement provided by Mom & Sons Hauling, constitute the agreement between you and the Company regarding your use of the Website and applicable services, unless a separate written agreement expressly states otherwise.
26. Contact Us
If you have questions about these Terms and Conditions, please contact:
Mom & Sons Hauling, LLC
Website: www.momandsonshauling.com
Email: info@momandsonshauling.com
Phone: (813) 553-1375
Last Updated: September 2, 2026